Quality Policy

iSmart provides internet based and integrated solutions for business and social purposes by working closely with the industry.

iSmart adopts a Quality Management System based on the requirements of MSA EN ISO 9001:2015

iSmart has established the following strategic objectives to be pursued through the Quality Management System:

Long Term Vision

  • To establish long-lasting business relationships with customers at different levels including the European Union, national agencies, leaders and users, built on mutual trust that have strong potential for development and growth.
  • To evolve and be at the forefront of the fast changing industry

Customer Focus

  • To meet customer requirements in a timely and professional manner without ever comprising the business ethics and principles.
  • To constantly strive to exceed customer expectations.
  • To give the required and deserved respect and attention to all clients.


  • To harness and develop the experience and knowledge earned over the years.
  • To encourage the continuous professional development of employees with the aim to be constantly updated about changes in technology and the education sector
  • To urge teamwork and cooperation between the employees of iSmart and also with partners and customers.


  • To continuously improve the quality management system and the overall management of iSmart.
  • To constantly nurture the culture of good quality and continuous improvement across iSmart.